The business telecommunications industry is a highly competitive one- both in terms of providers, and dealers for those providers. It can be extremely tough working out who to get as a consultant. When comparing business telecommunications specialists there are some things you need to look at, the three most important of which I have outlined below.
The consultant who is pitching to you should understand the way you want to run your business-it’s not about them, it is about you. Your business is special and there is no one size fits all solution that will suit your needs. If the person trying to sell you phones suggests that there is, it’s time to find yourself a new and better consultant. Do you have a lot of people out on the road or are they all office bound? Do they need computers or is wireless Internet more important. No two businesses ate the same so don’t let anyone treat you like your business is not special. It is special and it is one of the best businesses in the world.
Does the specialist who is speaking to understand how to explain different plans to you-There are countless different plans out there on the market and they are constantly changing. You need to feel confident that your consultant knows what they are talking about otherwise you could quite easily end up in contract and on the wrong plan. This could leave you frustrated and out of contract thousands of dollars. If you do not feel confident that plans have been adequately explained to you I would suggest going with a different consultant.
Be able to provide value added services above and beyond standard calls and internet-When you compare business telecommunications consultants, you need to remember that it is more than just about plans and rates. Can the consultant that is pitching to you provide any other value added services? Do they know about smart phone apps and implementation? Do they know about Internet marketing? What about marketing your business through on hold messages? If they don’t offer any value-add, it may be time to look somewhere else.
It is a tough choice when comparing business telecommunications consultants. Make sure you follow the tips mentioned above so that you make the choice that is right for your business. The right business telecommunications specialist will mean that you will have a solution that can expand as your business expands whilst also being provided at a cost that is not too excessive.